CASE STUDIES

Revenue Generators

• Let’s Get Started – Using DOE to shorten calibration time to gain 184 hours of productivity. Time to implement: 3 months
• Who Can Do It First – Capacity and capability modeling and visual management to share work across globally distributed locations. Time to implement: 2 months
• What’s Next – Using visual management to guide the sequence of jobs and manage the material inventory to increase revenue by $187,500. Time to implement: 3 days

Calorimeter Calibration

Global Worksharing

Work Visual Management

Cost Savers

• Where’s My Stuff!?! – Using visual tools to manage material ordering and eliminate rush orders. Time to implement: 1 day
• Where Did All the Money Go? – Mapping out the information flow to get expense reports filed on time to avoid $1.5 million in reposted expenses. Time to implement: 3 months
• I Should Do What, When – Using visual cues to drive the work queue and avoid errors delaying the addition of a management layer. Time to implement: 1.5 days

Flip the Bird

On Time Expense Reports

Inventory Visuals

Customer Pleasers

• Tracking Customer Changes – Coordinating information flow in one day so that the customer change is resolved in the first conversation. Time to implement: 1 day
• Understanding the Customer Requirement – Reworking the daily schedule in one day to both stay focused on keeping the pipeline flowing and assuring the customer contact is made within 48 hours of order receipt. Time to implement: 1 day

Customer Information Update

Customer Follow Up

Decision Makers

• Making the Numbers – Model revenue to build confidence in reaching the target. Time to implement: 2 weeks

Lab Revenue Model